All your PPI questions answered live

Despite the huge amount of media attention regarding the HUGE PPI mis-selling scandal there are still so many questions that we are asked on a daily basis. We have tried to answer the main questions via our Frequently Asked Questions (FAQs) page, but we are aware that many of you will have other questions that may not be answered on that page.

Introducing our new live chat facility

There are many ways to contact us, email, telephone, letter and via our contact page. But we feel that may be not enough, so we’ve introduced a brand new facility to our website. Our new LIVE CHAT function is now available between the hours of 9am-7pm Monday to Thursday, and 9am-5pm on a Friday. Our team of experts will be on hand to answer any of your questions, or give you an update on your claim.

You should be able to locate the LIVE CHAT button at the bottom of the page, so feel free to ask any questions you may have about claiming back mis-sold PPI and/or Packaged Bank Accounts.

Payment Protection Insurance & Packaged Bank Accounts

We have probably all seen the news and heard all about the biggest scandal ever to hit the UK financial industry, the PPI mis-selling saga. But were you aware that the next scandal is now upon us, with an estimated 10 MILLION Packaged Bank Accounts, or Paid For Bank Accounts as they are sometimes referred to, possibly being mis-sold. Do you pay a monthly fee for your bank account, or have you in the past? You could be entitled to more compensation.

PPI questions answered