Your name:

Your email:

What was the make & model of the vehicle (if you can remember)?

This section is about the commission paid by the finance provider to the dealership

Were you offered any other finance options, or were you able to buy the vehicle with cash but advised against it (if you can remember)?

Were you offered any incentive to enter into the finance agreement, such as free insurance or other benefit (if you can remember)?

Do you feel the finance agreement was explained properly, including what would happen if you could not afford repayments (if you can remember)?

Were you told about any commissions that may be paid as a result of you taking the finance agreement?
yesnonot sure

The affordability aspect of a potential claim may result in a full refund of all interest paid, plus additional compensatory interest. We therefore kindly ask that you consider the following three questions carefully and answer them as truthfully as possible.

What was your occupation at the time you bought the vehicle (if you can remember)?

Were you employed full time or part time at the time you bought the vehicle (if you can remember)?

What proof of income were you asked to provide (if you can remember)?

Did you believe you could afford the finance payments?
yesnonot sure

Did you miss any payments, were late with any payments, experience any difficulties maintaining payments, or miss other credit or bill payments in order to pay the monthly payments?
yes (if so, please explain a little more below)no

How did the finance agreement conclude?
settled and kept carsettled and handed car backsettled and took new carhanded car back due to costrepossessedit's still activeothercan't remember

This final section is regarding GAP (shortfall) insurance that was often added to finance agreements or sold by dealerships.

Was 'GAP' insurance added to the finance agreement (GAP insurance was designed to cover any shortfall in the event your vehicle was written off following an accident)?:
yesnonot sure

If GAP insurance was added to the finance agreement were you advised of the commission paid to the dealership / finance company for adding it?:
yesno

If GAP insurance was added to the finance agreement did you ever make a claim on it?:
yesno

Are there any other reasons why you are unhappy about the finance agreement, or sales process?: