Lloyds staff STILL targeted on sales The recent mis-selling scandals of Payment Protection Insurance (PPI), and Packaged Bank Accounts (PBA), were largely down to banks and lenders laying down strict sales targets to its staff. The huge profits on offer for selling these overpriced, and often useless policies, led to a culture of rewarding staff […]

Financial Ombudsman Service reject calls for customer charges With millions of valid Payment Protection Insurance (PPI) claims being rejected by banks and lenders you would think that they would be focusing on getting their own house in order. However, we are all aware that banks are driven by an insatiable appetite for greed and profit, […]

PPI claim letters – Build a case It probably goes without saying that the quality of a PPI claim letter is a major factor as to whether a PPI claim is accepted or rejected by a lender. Forming a strong and coherent case based on fact must form the basis of the PPI claim letter. […]

The Lloyds Banking Group – Who are they? We regularly hear them being mentioned as one of the big four UK banks alongside Barclays, HSBC and Royal Bank of Scotland, but who are the Lloyds Banking Group? Well, as is probably obvious by the name, it’s a group of banks under one company. So let’s […]