Lloyds Sets Aside £1.2bn for Black Horse’s Motor Finance Scandal – A Genuine Provision or Industry Misdirection? Lloyds Banking Group has announced that it is setting aside a further £700m, taking its current provision close to £1.2 billion to cover potential liabilities arising from its motor finance division, Black Horse, in relation to the ongoing […]

Motor Finance Mis-Selling: The Tip of the Iceberg The motor finance mis-selling scandal is emerging as one of the UK’s biggest financial controversies, potentially surpassing PPI claims Millions Set Aside – But Nowhere Near Enough The motor finance mis-selling scandal has already seen lenders setting aside significant provisions to cover potential compensation claims. However, history […]

The Upcoming Motor Commission Supreme Court Case: A Defining Moment for Consumer Justice The Supreme Court is set to hear what could be one of the most significant financial justice cases in recent history. At the heart of the case lies the question of whether motor finance providers should be held accountable for historical commission […]

Abby Thomas’ Departure from the Financial Ombudsman Service: A Stand for Consumer Rights? The sudden departure of Abby Thomas from her role at the Financial Ombudsman Service (FOS) has sent shockwaves through the financial complaints industry. As the Chief Executive and Chief Ombudsman, Thomas played a crucial role in ensuring fairness for consumers navigating complex […]