If you have a bank account with HSBC, you may have been sold an HSBC Packaged Bank Account (PBA). If you have, it may have been mis-sold to you, and you may be entitled to compensation.
Packaged Bank Accounts are current accounts with extra features – typically insurance products, but there are other benefits. These accounts attract a monthly fee anywhere between £5 and £30 per month.
Packaged Bank Accounts are the next big mis-selling scandal after PPI. Hundreds of millions of pounds have been earmarked by the major UK banks to compensate customers.
If you have been sold an account with extras that you don’t need, or are ineligible to use, you could have a case to make. Our legal experts can make that case for you.
Even if you’re still paying the monthly fee, or the account has been downgraded or closed in the last 3 years, you may still be eligible to make a claim.
To find out if you qualify, read our guide to PBA mis-selling.
HSBC’s Advance Account is now fee-free, but it used to cost up to £15 per month. The bank suspended sales of its paid-for current account in 2014 after too many customers complained. HSBC still has a paid account – the Premier account – but the fees are decided based on individual circumstances.
That the bank suspended sales – as well as its relatively low level of PPI complaints in recent years – makes it one of the more responsible banks. However, it has still paid out millions over PBAs. So if you have or had an HSBC Advance account, you may be entitled to claim.
If you think you might qualify for compensation, request a Claim Form by post or online.
Get a Claim Form by post: We can send you a Claim Form by post, complete with freepost envelope to return to us when finished. Simply fill in your details in the ‘Start Your Claim’ form to the right of this page. Once received, we’ll get started straight away on your claim.
Get a Claim Form online: To get your Claim Form online, just click the ‘Download Claim Pack’ button and return to us via post or email. Both addresses can be found on our contact page.
If you have any questions – or need any assistance in filling out the form – please don’t hesitate to contact us via telephone, email or using the live chat facility on this website.
Approximately 10 million PBAs are open today, with potentially millions more closed. Many of these were mis-sold.
Every major UK bank has admitted to employing tactics to routinely mis-sell Packaged Bank Accounts to customers, lumbering account holders with products they don’t need for a price they don’t need to pay.
Enormous sums have been set aside to compensate customers, but the banks will do whatever they can to weasel out of paying. Our legal experts can help you make your claim, negotiating directly to counter their attempts at wriggling out of payment.
If you think you may have been mis-sold a PBA, get in touch today.